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Case study · Consumer & D2C

Printing on the go, without queues

Zerox Cloud connects students, professionals and businesses with local print shops for printing, binding, lamination and stamping. We designed and built the platform that removes the queue: documents stored in the cloud, the nearest store found and navigated to in a tap, and a vendor side that brings print shops onto the network.

Client
Zerox Cloud
Industry
Consumer & D2C · Print marketplace
Services
Mobile app, Web app, UI/UX design, Digital marketing
Timeline
Discovery to launch, 2025
Platform
Android · Web
Team
Design + engineering + growth · 2025
Zerox Cloud
Results

What the client measured.

20k+
Satisfied users across students, professionals and businesses.
40%
Faster print orders through streamlined connections to nearby shops.
20%
Cost saving against walk-in services.
Easier document handling with cloud storage and bookmarked shops.
The challenge

A simple task that cost people an afternoon.

The traditional printing system meant long queues and unpredictable delays, turning a simple task into a frustrating routine that demanded time, patience and repeated effort. From students managing assignments to professionals handling urgent documents, the process lacked speed, convenience and flexibility at the moments when efficiency mattered most.

We addressed it with a digital-first printing solution that removes queues and delays: fast, on-the-go document printing that gives people speed and flexibility when they need it, and gives print shops a stream of orders they never had to queue-manage.

Print machines in a busy shop
Our approach

How we got there.

Discovery to launch, 2025, design + engineering + growth: here is how the time was spent.

01

Discovery

We began with a deep understanding of the real-world printing challenges everyday users face. Research surfaced the key issues in the traditional system: long waiting times, last-minute rushes and a plain lack of convenience.

02

Design & prototype

The app was designed around ease of use and minimal steps. Interactive prototypes tested the whole user journey, so the experience felt fast, smooth and effortless from the very first screen.

03

Build & test

The platform was developed through a structured process focused on performance, reliability and scalability, with multiple testing phases to optimise speed, remove bugs and keep functionality consistent.

04

Launch & optimise

After launch, user behaviour and feedback drove the refinements. Continuous improvements keep raising performance, usability and overall efficiency, alongside the campaigns bringing new users and vendors onto the platform.

The solution

Easy as never before.

Users upload their documents once and reach them anywhere, find the nearest print store in a tap with directions ready, and pick up without joining a queue. Print shops get discovered by people already holding a job to print, through a vendor side that keeps their details and services current.

Partner dashboard: print requests, with every file in a job one tap from the printer
Partner dashboard: print requests, with every file in a job one tap from the printer
Earnings on the partner app: paid out every three days
Earnings on the partner app: paid out every three days

Smart file storage

Built-in cloud storage: upload documents once and access them anywhere, anytime, for quick and seamless printing.

Smart navigation

Find the nearest print store with a tap, with directions to a trusted printing service near you.

User friendly

Every interaction is designed to feel simple and intuitive, from navigation to file management, minimising effort at each step.

Efficient and cost-friendly

Simplifying the process and cutting wasted time saves users both time and money against walking in.

Screens

Inside the product.

The customer app: find a shop nearby, pick a service
The customer app: find a shop nearby, pick a service
Profile, wallet and files in the customer app
Profile, wallet and files in the customer app
Home
Home
Finding the nearest store
Finding the nearest store
Brand
Brand
Built with

The stack behind it.

Android appWeb platformCloud document storageGoogle MapsVendor portal
As an investor, I back solutions that truly change how things work. Zerox Cloud has reimagined printing by removing long queues and complex setups, replacing them with a fast, modern experience for everyone, from students to enterprises. It's a scalable platform that saves time and delivers real ROI.
AAAbishek AhujiInvestor, Zerox Cloud

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